These general terms explain the basic rules for using SahandCover, creating a customer account, purchasing products, and requesting automotive services.
This text is a temporary general version and should be reviewed and replaced with management-approved terms that match SahandCover's final commercial, delivery, return, warranty, privacy, and service policies.
1. Acceptance and scope
By using the website, creating an account, submitting an order, or requesting a service, you agree to the version of these terms available at that time.
Mandatory rights provided by applicable law remain effective and are not limited by these terms.
2. Customer accounts
You must provide accurate information and use a mobile number that you control. You are responsible for protecting your password, verification codes, and account access.
You must notify SahandCover if you believe your account or mobile number is being used without permission. SahandCover may restrict accounts used unlawfully, fraudulently, or in a way that harms the platform or other people.
3. Products and compatibility
Product descriptions, images, colors, materials, dimensions, and vehicle compatibility are provided to help you choose. Display differences, manufacturing variations, or incomplete vehicle information may affect appearance or fit.
You are responsible for providing correct vehicle details and reviewing the product information before ordering. If compatibility is unclear, contact SahandCover before purchase.
4. Prices, availability, and orders
Prices, stock, discounts, and delivery estimates may change before an order is confirmed. An order is accepted only when SahandCover confirms it through the website or an authorized communication channel.
SahandCover may correct an obvious pricing, stock, or product-information error and may cancel or adjust an affected order while informing the customer and handling paid amounts according to applicable rules.
5. Payment
Payments must use the methods made available by SahandCover. Customers must provide accurate payment information and must not submit false receipts, unauthorized cards, or misleading payment evidence.
Payment confirmation, refunds, and settlement timing may depend on the selected payment provider, banking network, and the status of the order.
6. Delivery, cancellation, and returns
Delivery areas, costs, estimated times, cancellation conditions, return eligibility, and return instructions may depend on the product, customization, installation status, and destination.
Any mandatory cancellation or return rights under applicable law remain available. Customers should inspect received items and contact SahandCover promptly when an order is missing, damaged, incorrect, or potentially incompatible.
7. Automotive services
Service timing, price, required materials, vehicle condition, and installation results may depend on an inspection and the information supplied by the customer.
Customers should disclose relevant vehicle modifications, damage, electrical issues, prior repairs, or other conditions that may affect safe and correct service delivery.
8. Acceptable use
You may not misuse the website, interfere with its security, attempt unauthorized access, submit malicious content, impersonate another person, abuse discounts, or use SahandCover for unlawful or fraudulent activity.
Automated extraction, copying, or commercial reuse of platform content requires prior permission unless applicable law expressly allows it.
9. Personal information and communications
SahandCover may process the information needed to operate accounts, provide products and services, prevent abuse, communicate about transactions, support customers, and meet legal obligations.
Relevant information may be shared with necessary service providers such as payment, delivery, hosting, or messaging providers when required to complete these purposes. Final privacy and communication rules should be reviewed with management.
10. Intellectual property
The SahandCover name, branding, website design, original text, product presentation, images, and software remain protected by their applicable ownership and intellectual-property rights.
Using the website does not transfer ownership of this material to the customer.
11. Responsibility and service availability
SahandCover aims to keep information and services accurate and available, but temporary interruptions, provider failures, maintenance, or events outside reasonable control may occur.
Nothing in these terms excludes responsibility or customer rights that cannot lawfully be excluded. Any business-specific warranty or liability limits must be approved by management before being added.
12. Changes, law, and contact
SahandCover may update these terms when its services, policies, or legal obligations change. The updated date shown on this page identifies the current version.
These terms are interpreted under the applicable laws of the Islamic Republic of Iran. Questions or complaints may be submitted through SahandCover's official contact and support channels.